Liliana Martinez

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Activity overview

Latest activity by Liliana Martinez
  • Liliana Martinez created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Liliana Martinez created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Liliana Martinez created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Liliana Martinez created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Liliana Martinez created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Liliana Martinez created an article,

    💄 Product Information & Ingredient Guide

    Have questions about our products? Below you'll find answers to common inquiries related to ingredients, usage instructions, and private-label specifications.🌟 Product Overview Here are some of our...

  • Liliana Martinez created an article,

    Refund Policy – What’s Covered & What’s Not

    We want you to love your skincare products! If something isn’t right, here’s how our refund policy works:✅ Eligible for Refunds/Returns: Products damaged during shipping. Items received in error (w...

  • Liliana Martinez created an article,

    Skincare Basics & Tips for a Healthy Routine

    ✨ Order Matters: Cleanser → Serum → Moisturizer → Sunscreen Always apply sunscreen last in the morning routine. ✨ Massage Technique: Use gentle, upward motions when applying creams. Don’t tug on de...

  • Liliana Martinez created an article,

    Forgotten Password – How to Reset Your Account

    If you’ve forgotten your password, don’t worry—it happens! Follow these quick steps to get back into your account: Go to the Login Page. Click “Forgot Password?” under the password field. Enter the...

  • Liliana Martinez created an article,

    Forgotten Password – How to Reset Your Account

    If you’ve forgotten your password, don’t worry—it happens! Follow these quick steps to get back into your account:Go to the Login Page.Click “Forgot Password?” under the password field.Enter the em...